Who does what?
Complaint Officer
The Complaint Officer’s role is to receive complaints concerning abuse, harassment, negligence or violence under the integrity policy. The Complaint Officer ensures the complainant is offered support and rules on the receivability of the complaint.
Integrity protection committee
Composed of 3 independent people, its role is to deal with the complaint through an independent and impartial hearing and offer its conclusions and recommendations.
Sport’Aide
Its role is to support individuals experiencing difficulties in their sport environment, based on their needs and according to the situation that arises. Sport’Aide can also accompany you to file your complaint with the Complaint Officer.